Friday, November 20, 2009

They're Showing Our Cops

Mary-Anne finally called around 12:30 to discuss my e-mail cancelling the auction.

I know myself too well. All she has to do is tell me she is so sorry we were upset, and I will tell her don't worry, we didn't really intend to cancel the auction, we were just letting you know we didn't like Damien's attitude, we need love, we are pathetic, so sorry to have wasted your time.

That's why I asked Linda to answer when the phone rang.

Apparently just about the first thing Mary-Anne said was, "It was Damien, wasn't it?" Almost as if she assumes we are the sort of people who would jeopardize a major thing like selling our home just because we didn't like some guy. Which, of course, is the case.

Once Linda confirmed that, oh yes indeedy, it was Damien, Mary-Anne told LK how he had ignored her strong advice to treat us as intelligent, experienced, knowledgeable, witty and gracious people who understood the process of selling, etc. Or something like that. She vowed to LK that Damien would have nothing to do with the negotiation process. That was her job, and she knew what we needed and wanted and would do her best to deliver it. Don't you worry about Damien. He's nothing more than a carbuncle on the rump of the sales process.

Mary-Anne said she had been out all morning trying to drum up more interest in the auction. Excuse me - not THE auction, OUR auction. She also explained that cancelling the auction would send a terrible message to the one very hot prospect she has. LK didn't mention it to me, but I suspect she may have also mentioned her children.

LK told her she wanted to chat with me about it, and would call back quickly. We chatted, she called back, and the auction was on again.

I don't believe Mary-Anne actually used the term "bad cop" to describe Damien, but she may as well have. It is pretty obvious that being the good cop has its advantages. Like being able to blame everything on the bad cop. Like making sure the people you're double-teaming still love you even if the bad cop goes too far. If you're really clever about it, you can even get them to believe that you two weren't working the act together.

And being the good cop even means you get to be the super nice person who celebrates the making-up-after-breaking-up by stopping by with flowers after you've agreed to continue with the auction. Hydrangeas, LK's favorites. How doe Mary-Anne do it? She's not a good cop - she's a great cop!

Auction in less than 16 hours.

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